Contact address for mirror questions

[Carsten_Otto]

Hi,

I’m an administrator of a mirror that also hosts the ChakraOS project.
In the past (up to 2016) we used administrator@chakraos.org and
totte@chakraos.org to reach out to your project, but sadly those
addresses bounce. Could you please provide an alternative address we can
use to communicate mirroring issues/questions/updates?

Please also make sure that our mirror is listed correctly, and enabled
in your redirection systems (if you have any). Our server had to recover
from a failure and wasn’t working in the past couple of days, sorry for
the inconvenience.

https://ftp.halifax.rwth-aachen.de/chakra/
http://ftp.halifax.rwth-aachen.de/chakra/
ftp://ftp.halifax.rwth-aachen.de/chakra/
rsync://ftp.halifax.rwth-aachen.de/chakra/

We use rsync.chakralinux.org::packages as our upstream. Our mirror is in
Aachen, Germany. Connectivity is 20 GBit/sec.

Thanks,
Carsten

[totte]

Hi,

thanks for reaching out. You can send any questions regarding mirroring to staff@chakralinux.org and it will automatically create an issue in our issue tracker (the GitLab Service Desk is used to provide this feature).

At a cursory glance everything checks out on my end, i.e. the addresses provided are working and http://ftp.halifax.rwth-aachen.de/chakra/ is in our list. I can’t tell if ftp://ftp.halifax.rwth-aachen.de/chakra/ is working due to me not having an FTP client on my system. The content also appears to be up-to-date.

Let me know if you have any other questions, and thank you for your support!

[Carsten_Otto]

Hi Totte,

thanks for the reply, I updated the contact details. Sadly, your setup
seems to be broken in several ways:

1. It ignores the Reply-To (ftp@ instead of my personal address)
2. It sends weird and extremely long URLs that are just confusing, see
   quote below.

Could you please have a look into this?

Thanks,
Carsten

[totte]

That’s unfortunate, I apologize for the inconvenience. You can also contact me specifically by sending an e-mail to totte@chakralinux.org – plain IMAP and SMTP.

E-mails sent to staff@chakralinux.org are made into issues (confidential, by default) in our GitLab issue tracker at code.chakralinux.org.

E-mails sent to help@chakralinux.org are made into topics (public, by default) in our Discourse forum software at community.chakralinux.org.

Both GitLab and Discourse support e-mail in advanced ways, but to avoid any of their (well-intended) automagic wizardry, such as trimming quoted content and ignoring headers, would you please send any information directly to totte@chakralinux.org that I may parse it myself? Thank you!